Booking online reserves a place for your repair. There is no online payment and no account to create.
1How booking works
- Choose your device and service, then press Book This Service.
- Enter your name, email, your shop, the device and a short description of the problem. A phone number, preferred date and time are optional.
- You receive a booking code on screen and by email.
- We contact you to confirm your booking and your time.
2A booking is a request until we confirm it
A booking is a request for a repair. It is confirmed when we contact you to say so. We may need to suggest another time, for example if the shop is busy or a part has to be ordered.
3Prices and payment
- You pay at the shop after the repair, by cash or card. Nothing is charged online.
- The price is confirmed at the shop after we have looked at your device, and before we start the repair. If you do not want to go ahead, you do not have to.
- If a repair turns out to need more than expected, we will tell you the new price and ask before doing the extra work.
4Change or cancel a booking
You can cancel at any time before your visit, free of charge. Go to Track a Booking, enter your booking code and the phone number or email you used, and choose cancel. You can also call us on (469) 381-9515.
5If you cannot come
If you are late or cannot attend, please tell us. We do not charge a fee for a missed booking, but repeated missed bookings may mean we ask you to confirm by phone before we hold a time for you again.
6Accurate details
Please give us correct contact details so we can confirm your booking and tell you when your device is ready. We use your details only as described in our Privacy Policy.