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Seller Policy

Seller Policy

Welcome to AX Phone Repair. We are committed to providing honest, reliable, and professional repair services for smartphones, tablets, laptops, game consoles, and other electronic devices. This Seller Policy outlines the terms and conditions that apply to all repair services, products, and transactions completed with our business.

By using our services or purchasing products from AX Phone Repair, you agree to the terms outlined below.


Our Services

AX Phone Repair specializes in diagnosing and repairing a wide range of electronic devices, including:

  • iPhone Repair
  • Samsung Phone Repair
  • Android Phone Repair
  • Laptop Repair
  • MacBook Repair
  • iPad & Tablet Repair
  • PlayStation Repair
  • Xbox Repair
  • Nintendo Switch Repair
  • Charging Port Repair
  • Screen Replacement
  • Battery Replacement
  • Water Damage Repair
  • Software Troubleshooting

All repairs are performed by experienced technicians using high-quality replacement parts whenever available.


Repair Process

Every device is carefully inspected before repair.

Our technicians will diagnose the issue and provide an estimated repair cost whenever possible. If additional problems are discovered during the repair process, we will contact you before performing any additional work.

Repair completion times may vary depending on device condition and parts availability.


Parts & Components

AX Phone Repair uses high-quality replacement parts to ensure reliable performance.

  • OEM Parts (when available)
  • Premium Aftermarket Parts
  • Compatible Replacement Parts

Customers may choose the available option that best fits their needs and budget.


Pricing

Repair prices are based on the condition of the device.

Quotes provided before inspection are estimates only and may change if additional issues are discovered. Customers will always be notified before any additional charges are applied.


Warranty

Most eligible repairs include a limited warranty covering workmanship and replacement parts.

The warranty does not cover:

  • Physical or accidental damage
  • Liquid or water damage
  • Software issues unrelated to the repair
  • Damage caused by misuse
  • Repairs performed by another repair shop
  • Normal wear and tear

All warranty claims are subject to inspection by our technicians.


Refund Policy

Customer satisfaction is our priority.

If we are unable to successfully repair your device after reasonable repair attempts, you may qualify for a full or partial refund based on the circumstances.

Refunds are not available for customer-caused damage, water damage after repair, new issues unrelated to the original repair, or services completed successfully.


Customer Responsibilities

  • Back up important data before repair.
  • Provide accurate contact information.
  • Remove passwords if necessary for testing.
  • Collect repaired devices promptly after notification.

AX Phone Repair is not responsible for data loss during hardware or software repairs.


Limitation of Liability

AX Phone Repair is not responsible for data loss, hidden manufacturer defects, previous repair damage, shipping delays, or delays caused by unavailable replacement parts.


Policy Updates

AX Phone Repair reserves the right to update or modify this Seller Policy at any time without prior notice.


Contact Information

AX Phone Repair

Owner: Ronak

Address:
2010 Buckner Boulevard
Dallas, TX 75217
United States

Phone: (469) 381-9515

Email: ronakkbalar@axphonerepair.com

Thank you for choosing AX Phone Repair.